Hey there, @AngellaD72.
I'll be glad to answer your question regarding ACH Reversals.
There are multiple ways how you can can process a refund/reversal for ACH Payments. You have the option to:
- Void or fully refund a transaction.
- Partially refund or credit a transaction.
- You can as well Print a receipt for you to have a copy of the transaction.
I have here a link of the reversal process that you might find handy: Void or Refund Transactions in QuickBooks Payments.
For further assistance, you can also contact our Quickbooks Payments support.
I'll be glad to assist you if you have any other concerns. Have a good one!
