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Galusha_Solar
Level 1
posted
‎February 26, 2021 11:52 AM
last updated ‎February 26, 2021 11:52 AM

All transactions imported as checks

I just imported my online account into the desktop account. All of my transactions appear to be there, but every one is listed as a check (not remotely correct). Most are missing the payment information (which was definitely there before exporting from the online version) so I don't know who the bills were paid to. It appears to be random as to what is included and what isn't. 

 

1. Why is everything listed as a check? This is very confusing. 

2. How do I fix this? I don't want ATM transactions, online payments, etc showing as checks. 

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2 Comments 2
katherinejoyceO
QuickBooks Team
QuickBooks Team
‎February 26, 2021 01:21 PM

All transactions imported as checks

I understand how you feel when all transactions are converted into checks after importing from QuickBooks Online to Desktop. 

 

Please know that QuickBooks Online and Desktop are using different platforms. Hence, certain data aren't converted. To learn more about this, you can check out this article: Limitations when you convert from QuickBooks Online to QuickBooks Desktop.

 

Should you wish to change the transaction type, you will have to delete them and recreate them to correct them. 

 

You also have the option to enter a journal entry to match the balances. If you wish to do it as general journal entries, I recommend working with a professional account to help track your account accordingly.

 

Feel free to leave a comment below if you have additional questions. I'm always here to help in any way I can.

 

 

 

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katherinejoyceO
QuickBooks Team
QuickBooks Team
‎February 27, 2021 01:27 PM

All transactions imported as checks

Hi Galusha_Solar,


Hope you’re doing great. I wanted to see how everything is going about the imported transactions you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.


Looking forward to your reply. Have a pleasant day ahead!

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