Check Register Amount vs Printed Check Amount is Different (Applied Vendor Credit)
I took 2 bills from a vendor - one for $420 and one for $690 - and paid them partially with a credit for $420 by applying the $420 credit when paying the bills. The payment check in the bank register shows amount of $690 (and when you click on it, it shows that both bills were paid by this check). HOWEVER, the check that printed (and cleared the bank) is for $1110. Nothing in the books that I can see, shows that the check was written for $1110 instead of the $690. So the vendor still shows this as an open credit. Anyone know what I might have done wrong?
You can delete and recreate your bill payment transaction to correct your vendor's available balance. I'm here to help you accomplish this.
But first, the reason why you've seen an incorrect balance of your vendor is the way how you paid your bills with your vendor's available credits. Since you select both of your open bills to be paid, with the total amount of $1110 and the credits you've applied is only $420. It recorded an additional amount of $420 and $270 even when your vendor's available credits is applied.
Now to correct this, you can delete and recreate your bill payment transaction. This time, let's select only one of your bills with the same amount of your vendor's available credits. Here's how:
Go to Vendors.
Select Vendor Center.
Find your vendor to open his/her profile.
Choose and open your bill payment transaction.
Once completed, let's go back and pay your bill. Let me show you how:
On your vendor's profile, select your bill with the amount of $420.
Select Pay Bill.
Click Set Credits.
Choose your vendor's available credits with the amount of $420.
Re: Check Register Amount vs Printed Check Amount is Different (Applied Vendor Credit)
Solution makes perfect sense, but in executing, I'm stuck on step one. When I deleted the payment, only one of the bills now shows up available to be paid. The 420 bill till shows as paid - with the credit I guess.
I think I need to delete the 420 bill and re-enter it. Then if needed, I'll re-enter the 420 credit. Then I'll have both bills available to pay and the credit available to apply - but I'll pay them separately this time.