How can Clients Pay Online When Invoices Sent from Quickbooks Desktop on Mac

Hello there, Express192.

Letting your customers pay their invoices online is unavailable in QuickBooks Desktop for Mac. I'll personally send this feature request to our developers.

What you can do is create an invoice directly from your QuickBooks Payments account. Then, let your customer pay them using bank transfer or credit cards.

Once paid, you're good to record their payments. You can check this article as your reference: Record Merchant Service Deposits. Select the Record deposits and fees manually drop-down. Then, go to the QuickBooks for Mac section.

Feel free to reach out to me if you face challenges while recording their payments. I'm here to help you.

Okay, thank you!  That's what we have been doing.  I've had requests, so just trying to make is more convenient for the customer and myself.  Thanks

Thanks for getting back to us, Express192.

It's my priority to get you pointed in the right direction to help you have this kind of feature in QuickBooks for Mac.

Letting your customers pay their invoices online is a great idea. However, this feature isn't an option for us right now so it has to be done manually.

We'll be sure to take note of this product feature opportunities for future enhancements. For product updates, you can check out our blog post for recent changes.

Additionally, you can always check out our Community Help Articles for some "HOW DO I" steps in QuickBooks for Mac.

The following articles are good references:

• Payments FAQ.
• Record deposits and fees manually.

For additional help, you can also reach out to our QuickBooks Desktop Support.

1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
2. Choose your QuickBooks Product.
3. Select your QuickBooks version.
4. On the Contact Us page, click a topic.
5. Click on the Get Phone Number button to see the support number.

The Community is always in your corner. Feel free to get back us if you have any other invoices concerns. Have a good one.

This capability was added to QuickBooks for Mac 2020

QuickBooks 18.0.9.3424 R10 is currently the newest version available and this is the version I currently have, can my clients pay their bill directly from their invoice using this version?  If not, can I update to the 2020 version without buying a new program?

I have some information to share with you on how your clients pay their bills using your QuickBooks version, @Errless.

As long as you‘ve turned on electronic payments in QuickBooks Desktop for Mac, your customers can pay you online.

You just need to sign up for QuickBooks Payments then connect your Payments account into the program. After, you can send your customers an invoice that includes a link to pay online.

Here’s how:

1. Create an invoice.
2. From the invoice, select either Accept Credit Cards or Accept Bank Transfer. You can also select both options to let your customers choose how to pay.
3. Select Save, then select Share to email the invoice to your customer.

Please take note that before you can send an invoice, you need to connect to your email provider in QuickBooks.

You can refer to this guide on how to turn on online payments in QBDT for Mac. It also includes steps to record your customer payment and deposit in the Merchant Service Center.

If you need further assistance with payments, please let me know. I’ll be here. Have a great day!