Hello there, @tjsmags.
I appreciate you providing detailed information about your concern. It was super helpful, and I feel like we are on the same page.
I have a workaround, so you're able to record the customer invoice payment not being underpaid. You'll need to receive the full invoice payment which is $1,098 for the two invoices. Then, enter a bank deposit for the international wire fee by entering a negative amount of $20.
Here's how to record the bank deposit:
- Go to the Banking menu at the top and hit Make Deposits.
- Mark the invoice payment you made from the Select Payments To Deposit section.
- Tap OK.
- Enter the international wire fee as a vendor in the Received From column.
- In the From Account column, add an expense account for the fee.
- In the Amount field, enter a negative fee amount (-$20).
- Make sure the deposit matches the net bank deposit amount.
- Hit Save and close.
Moreover, I don’t like to leave you empty-handed, you'll want to visit our Community Help Articles hub in case you need some related articles in managing your account.
If there's anything else you need help with concerning QuickBooks, let me know by commenting below. I'm always here and ready to help. Take care!
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