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How long does payment take? 1st ever payment received on QB has status showing delayed after manually submitted online received payment. It also shows as authorized.

 
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Best answer April 25, 2020

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Moderator

How long does payment take? 1st ever payment received on QB has status showing delayed after manually submitted online received payment. It also shows as authorized.

Welcome to the Community, @KG67.

 

The deposit speed may depend on the product you're using and the payment type. Once the deposit is successful, it should show as Funded in the Status column. Also, if you're a new user, we'll deposit your first set of payments within 5 business days. You can check this article for more information: Find out when QuickBooks Payments deposits customer payments.

 

Since it is showing delayed, it'd be best to reach out to our Merchant Services Team so they can verify the status of the deposit using their tools. 

 

Please know you can touch base with me here for all of your future QuickBooks needs. Have a great weekend.

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Highlighted
Moderator

How long does payment take? 1st ever payment received on QB has status showing delayed after manually submitted online received payment. It also shows as authorized.

Welcome to the Community, @KG67.

 

The deposit speed may depend on the product you're using and the payment type. Once the deposit is successful, it should show as Funded in the Status column. Also, if you're a new user, we'll deposit your first set of payments within 5 business days. You can check this article for more information: Find out when QuickBooks Payments deposits customer payments.

 

Since it is showing delayed, it'd be best to reach out to our Merchant Services Team so they can verify the status of the deposit using their tools. 

 

Please know you can touch base with me here for all of your future QuickBooks needs. Have a great weekend.

View solution in original post

Highlighted
Level 1

How long does payment take? 1st ever payment received on QB has status showing delayed after manually submitted online received payment. It also shows as authorized.

Thank you IntuitLily, I appreciate the prompt and helpful response. I am in fact a new user, and thought perhaps this may be why my payment was processing over a number of days. If it doesn't show up soon I'll contact the Merchant Servies Team as you suggested. Thanks and take care.

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