How to enter Vendor refund to credit card on outstanding credit memo
I manually processed in QB BOTH a credit card payment from a customer AND a matching (same amount) credit card refund to the same customer. Although the net result is zero, both transactions continue to show up (of course) in my Open Invoices - All report as they are not linked in any way. How can I get these two offsetting transactions in my A/R to be fully resolved?
Re: How to enter Vendor refund to credit card on outstanding credit memo
I sent a Reply last week but I haven't heard back from anyone, and I don't see any new input here. I appreciate Precious' attempt to resolve my reported problem, but her Reply said I should click on a particular link that does NOT appear on my own screen. Help again, please! (phone [removed] if that helps) Thank you! Rick