I went to f1 and pulled up my subscription and my credit card would not work and it had a place to delete the current credit card, so I deleted it. However , it did not allow for me
I appreciate you coming with us today, bg1099.
In QuickBooks Desktop, we're unable to delete or remove a credit card but instead you can update it. I'd like to share with you the steps on how to update billing information for payroll service in QuickBooks Desktop.
I've got this article handy for your reference on how to update billing information for QuickBooks Desktop payroll subscription.
If you don't see any information under the Billing Details box, this means that you're not the current billing contact. To change the Holder and/or the billing contact, please contact us.
You can always get back to me for additional questions. I'd be more than happy to help.