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I get an Access Denied when trying to download credit card authorization form from Merchant Services.

I need help to locate a copy of the credit card authorization form that appears when creating a reoccurring payment.  It won't let me download it from Merchant services site.   It tells me Access denied as shown here: http://prntscr.com/na4fvg

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Best answer 04-10-2019

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QuickBooks Team

Re: I get an Access Denied when trying to download credit card authorization form from Merchant S...

Greetings, @CmonGo.


Thanks for posting your concern here in the Community. I can provide the link to download a copy of the credit card authorization.


From the Merchant Service Center, choose Set Up Recurring Payment and select Complete authorization form under Quicklinks, or directly click this link to download the form: https://merchantcenter.intuit.com/rebill-resources-9.81.0-rel-3/pdf/AuthorizationForm.pdf.


Since Payments is showing the message prompt Access Denied, make sure to enable the browser cookies so the system could allow you to perform any activities within the account. For other troubleshooting solutions, check out this article: Problems accessing or using the Merchant Service Center.


That should get you pointed in the right direction.

 

Reach out to me if you need further assistance, I’m always here to help. Take care and have a great day!

3 Comments
Highlighted
QuickBooks Team

Re: I get an Access Denied when trying to download credit card authorization form from Merchant S...

Greetings, @CmonGo.


Thanks for posting your concern here in the Community. I can provide the link to download a copy of the credit card authorization.


From the Merchant Service Center, choose Set Up Recurring Payment and select Complete authorization form under Quicklinks, or directly click this link to download the form: https://merchantcenter.intuit.com/rebill-resources-9.81.0-rel-3/pdf/AuthorizationForm.pdf.


Since Payments is showing the message prompt Access Denied, make sure to enable the browser cookies so the system could allow you to perform any activities within the account. For other troubleshooting solutions, check out this article: Problems accessing or using the Merchant Service Center.


That should get you pointed in the right direction.

 

Reach out to me if you need further assistance, I’m always here to help. Take care and have a great day!

Not applicable

Re: I get an Access Denied when trying to download credit card authorization form from Merchant S...

Thank you KhimG !  Worked!  I appreciate your help.   

 

Cheers! 

QuickBooks Team

Re: I get an Access Denied when trying to download credit card authorization form from Merchant S...

You’re always welcome, @CmonGo.


I'm glad I was able to help you find a downloadable copy of the form. You should now be able to get written authorization from your customer.


For more information on making a recurring sales receipt for monthly charges, check out this article: Set up a recurring sales receipt.


That should do it. Post again in the Community if you need anything else, I’m always here to help. Wishing you and your business continued success!

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