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Established Member

Incorrect Routing Info

Hi, I processed 2 transactions with what I believe might have been incorrect routing info. I believe the error has since been corrected. How can I retrieve the funds since according to my merchant account, the funds have already been deposited or are in transit? 

1 Comment
QuickBooks Team

Re: Incorrect Routing Info

Hi boughtandsold66,


To assist you further in getting the funds back, I would contact Merchant Support. They can check your account in a secure environment and help you retrieve the deposit.


Please use this link to reach us:


You can always visit us anytime if you have questions.