Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowThank you for taking time to consider my scenario. I have searched the forum for a similar problem since im sure its not uncommon but haven't found the needed solution.
I am a consultant and bill my customer monthly for hours worked. My January invoice was sent and paid as well as February invoice sent before a mistake in the January hours was noticed. My customer plans to reduce payment on my February invoice to offset the overstated hours in the January invoice.
How is the best way to record the correction to January invoice amount and have the reduced payment in February satisfy the invoiced amount? Does this require two extra entries? One against both invoices?
Thank you!
Solved! Go to Solution.
Thank you for posting here in the Community, @ng-pd.
Based on what you've shared, I have two options to fix your problem. First, you can edit the invoice paid in January so that it will show the customer has an existing credit.
I’ll guide you how:
When done, invoice will show the balance due and the amount of payment at the upper right part of the page. Also, you can enter it manually by adjusting the February invoice amount.
Here’s how:
I’ve also added an article for your future reference: Enter and apply credit memos and delayed credits in QuickBooks Online.
Let me know how it goes. I'll be here to keep helping. Have a great day!
Thank you for posting here in the Community, @ng-pd.
Based on what you've shared, I have two options to fix your problem. First, you can edit the invoice paid in January so that it will show the customer has an existing credit.
I’ll guide you how:
When done, invoice will show the balance due and the amount of payment at the upper right part of the page. Also, you can enter it manually by adjusting the February invoice amount.
Here’s how:
I’ve also added an article for your future reference: Enter and apply credit memos and delayed credits in QuickBooks Online.
Let me know how it goes. I'll be here to keep helping. Have a great day!
Thank you!
I issued a credit memo for the hours which automatically reduced the outstanding amount on the open February invoice. I think this was the best solution for me since it didn't require altering the prior invoice. Now once I receive payment on the February invoice I will be back on track.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.