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Join nowHi - I need help. Our organization uses QB Online. We have to accept credit card payments via a 3rd party website for our hockey program. Therefore, I have to record all credit cards payments manually. A customer made a payment on their invoice by mistake. I refunded their credit card payment through the 3rd party hockey program. I need to record this refund in QB. How do I do this and show the correct invoice balance?
Solved! Go to Solution.
Hi there, gmdefilio.
Let me show you how to record refunds in QuickBooks Online.
We can use the refund receipt for the refunds. Then, we can recreate the invoice to show the correct balance. You can follow these steps:
You can also check these articles for more details:
Post again here if you have more questions. Stay safe!
Hi there, gmdefilio.
Let me show you how to record refunds in QuickBooks Online.
We can use the refund receipt for the refunds. Then, we can recreate the invoice to show the correct balance. You can follow these steps:
You can also check these articles for more details:
Post again here if you have more questions. Stay safe!
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