Reassign A/R

Welcome to the Community, Matt M7.
 

To verify my understanding, what are you trying to offset your balance with the customer against? Once I have this information, I'd be more than happy to look into what's possible.
 

I'll be looking forward to hearing back from you. Have a wonderful day!

Sorry for the delay.

We had a customer that we owed money to unfortunately.  The money that we owed them, they took from other jobs from which they owed us.  So we want to apply the credit we gave them on the one job and apply it to the other jobs to reduce their receivable balance.

THanks!

Transferring credits from one customer job to another can be done with ease, @Matt M7.

Here's how:

1. Open the invoice you're transferring the credit to.
2. Select Apply Credits. Credits from another customer job would show under available credits.
3. Select the existing credits then Done.
4. On the Confirm transfer window, select Yes to complete the transfer.
   

Doing this will allow QuickBooks to create two General Journal entries to transfer the credits to the required job. The memo for these entries will say “Transfer of Credits for ....” to make it easier to understand later.

If you're using QuickBooks Desktop 2018, you need to manually transfer and apply the credit from one customer job to another. You can check out this article for the step-by-step guide: Manually transfer customer credit.

Additionally, we have an informative guide on transferring and applying credit from one vendor to another.

Please reach out to me here if there's anything else I can do to help you succeed. Thanks for coming to the Community, best wishes to you and yours.