When invoicing time activities from the actual entered line item in Quickbooks to printing/emailing, the QTY field changes to HH:MM displayed. This is probably OK for someone who doesn't have customers that need to actually enter this information into a system. This however, is completely unusable if customers have to enter your invoice line items into their Purchase Orders.
I have been "working" around this PROBLEM for the last 2 years by manually entering the line item and deleting the time activity (I have to do thousands of these a year). Since I have started using Projects, this is becoming increasingly more difficult in the fact that now my time activities are gone.
I recently downloaded a trial version of Quickbooks desktop. You have the ability to choose your time format but for some unknown reason you do not have the same option in Quickbooks online? I figured I would migrate to Quickbooks Desktop, but even using the export reports and data from Quickbooks Online and adding the company to Quickbooks Desktop did not carry over anywhere near all of data.
Bottom line: Add Time Format to the Account Settings and allow us to choose Decimal. As stated before, you have the option on Desktop. Why not Quickbooks Online?!
Hi @Alessandra_B , please add me to the list of QuickBooks online users who needs to be able to show time in decimal format on the invoice that goes to a customer. I am in the legal services industry, where time is commonly reported in decimal format. That is what my clients expect to see. Please forward this request to your product team to be added to the roadmap. Thanks!