Hi there, @stagetechs.
Let's get you to the right support team who handles fetching error in QuickBooks.
Since this error relates to API integration, I recommend seeking help from our other Intuit forum called the Intuit Developer Forum. It's a place where you can ask help about programming and get help from a number of programmers, developers and experienced users like you.
Feel free to leave a comment below if you have any questions about QuickBooks.
Thanks for the update, @stagetechs.
The Intuit Developer Forum isn’t only for QuickBooks Online, it supports our Desktop and Intuit Payments as well.
Here’s a direct link where you can ask help with issues related to API integration: https://help.developer.intuit.com/s/. From there, click Intuit Payments or QuickBooks Desktop, then hit the Ask a Question button.
I want to know how this goes and if there’s anything else you need. I’m here to keep helping. Have an awesome day!
So a new development - QB has suddenly let me select my business on the payment services screen in my intuit account however it still says the bundle ID thing but gives me a copy link to access my merchant account. When i paste that link in the browser though, it comes up with a test account with all intuit information - none of my account information. Picture attached
Update: QBD has now given me option to choose my business on the payment services page but pop up only gives copy link to access merchant account. I clicked the link and it goes to a test account with intuit info on it... nothing of mine. I have attached an image.
Thanks for keeping us updated, stagetechs.
I appreciate your for sharing such detailed information.
To investigate this further, I recommend contacting our Merchant Support Team. They have tools that can pull up your account in a secure environment so they can take a closer look at the issue.
Here's how you can reach them: QuickBooks Merchant Support Team.
If you have a reference number, I'd also suggest keeping it handy so there isn't a need to re-explain the situation.
If there's anything else that I can help you with, please let me know in the comment section below. I'll be always around ready to help.