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Level 1

Receiving payments

Is there a limit on the amount of a credit card payment that can be received?

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Receiving payments

Good day, Mariannelarson,


I'm glad you reached out to us. I can add some information about receiving payments in QBO.


Yes. Currently, some of our QuickBooks Online Payments users have a limit of how much they can get paid online within a 30-day rolling period. The limit is determined by the processing volume or the online payments you’ve taken for the past 30 days.


Once you reach the processing limit, your customer won’t be able to pay online until it is reinstated. Although, you can still receive cash or check payments for your invoices.


To know more about the online payments limit, please check out this article: Online Payments and Processing Limits.


You can also contact our Online Support Team to know your current processing limit and how to increase it.


You are always welcome to post here in the Community, Mariannelarson. I'm here to help you whenever you need help.

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