posted
Best answer December 11, 2019
Solved
Best Answers
When reconciling, the transactions you’ll see are the ones posted in your register, elizanndem.
Since you’re not seeing those invoice payments, it’s possible that they were posted to the wrong bank. You can double check this by reviewing the details of each invoice involved. Here’s how:
- Go to Sales from the left menu and select the Invoices tab.
- From the list, open the invoice involved and click the 1 payment made link under PAID at the upper right corner.
3. Click the Date link.
4. Review the bank selected under the Deposit to.
If its not the right one, change it to the correct bank account. by doing this, the payment will post on the register and will match the transaction in your bank screen.
Though, if this is not the case, you can check this article for additional steps of fixing issues when reconciling.
Notify us by posting a question again if there's anything else you need.
When reconciling, the transactions you’ll see are the ones posted in your register, elizanndem.
Since you’re not seeing those invoice payments, it’s possible that they were posted to the wrong bank. You can double check this by reviewing the details of each invoice involved. Here’s how:
- Go to Sales from the left menu and select the Invoices tab.
- From the list, open the invoice involved and click the 1 payment made link under PAID at the upper right corner.
3. Click the Date link.
4. Review the bank selected under the Deposit to.
If its not the right one, change it to the correct bank account. by doing this, the payment will post on the register and will match the transaction in your bank screen.
Though, if this is not the case, you can check this article for additional steps of fixing issues when reconciling.
Notify us by posting a question again if there's anything else you need.
