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Best answer February 04, 2021
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It's great to see you here, @smallfarm,
It's possible that the discount item you're using is tied to the Other Current Liability Account for the gift card. Doing so will result to the reduction item deducting to the current liabilities.
I've replicated the same steps in my end and have come up to the same scenario as yours. Here are some screenshots for you to review:
If you have a company discount, use another account on the item so it won't affect the Other Current Liability Account. Do that by following these steps:
- Click the Lists menu and choose Item List.
- Find the discount item and right-click on it.
- Press Edit Item from the options.
- Update the Account field with a different account.
Once updated, the balance on your OCL will also change with the correct amount.
If you have other questions about this topic, please let me know in the comment below. I'll be more than happy to share some insights about gift cards and all other topics about QuickBooks. Have a nice week!
It's great to see you here, @smallfarm,
It's possible that the discount item you're using is tied to the Other Current Liability Account for the gift card. Doing so will result to the reduction item deducting to the current liabilities.
I've replicated the same steps in my end and have come up to the same scenario as yours. Here are some screenshots for you to review:
If you have a company discount, use another account on the item so it won't affect the Other Current Liability Account. Do that by following these steps:
- Click the Lists menu and choose Item List.
- Find the discount item and right-click on it.
- Press Edit Item from the options.
- Update the Account field with a different account.
Once updated, the balance on your OCL will also change with the correct amount.
If you have other questions about this topic, please let me know in the comment below. I'll be more than happy to share some insights about gift cards and all other topics about QuickBooks. Have a nice week!
