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I have a customer that has a recurring monthly payment that cannot be found in the recurring payment list. Is there anywhere else I can look to find this or to stop the payment? Thank you.
Hello there, @kellys2.
Let's find the Recurring Payment set up for your customer in QuickBooks Enterprise Suite.
We can start by looking in the Manage Recurring Payments page.
Once you've located the transaction, you can delete it. I've provided two different ways on how to accomplish this:
Let me know how this goes for you! To learn more about how to modify Recurring Payments in QuickBooks Enterprise Suite, click here.
I'll be here if you need any further assistance. Have a great day.