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ScubaPro
Level 3

Refunded money shows as reminder for money to be deposited

A customer canceled his reservation with me so I marked the invoice as having been refunded. But now it shows up in my reminders as money to deposit. Why? I refunded the money (credit card) before it ever made it to my bank and it even shows up in reminders as as such, but is still wanting me to deposit the money. Please help!

Solved
Best answer April 08, 2021

Best Answers
Ryan_M
QuickBooks Team

Refunded money shows as reminder for money to be deposited

Hi @ScubaPro,

 

I found some duplicate posts for this exact query you created. One of my colleagues has already provided an answer for you. 

 

In case you missed it, the post I'm referring to is on this page

 

Post a reply if you have other questions about the refund process in QuickBooks Desktop. I'll get back to you as soon as I can. 

View solution in original post

1 Comment 1
Ryan_M
QuickBooks Team

Refunded money shows as reminder for money to be deposited

Hi @ScubaPro,

 

I found some duplicate posts for this exact query you created. One of my colleagues has already provided an answer for you. 

 

In case you missed it, the post I'm referring to is on this page

 

Post a reply if you have other questions about the refund process in QuickBooks Desktop. I'll get back to you as soon as I can. 

View solution in original post

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