cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Experienced Member

Reimbursement for overpayment to vendor

A vendor was overpaid for a bill (bill was $245.40, payment was $6240). They cashed the check, but then issued us a check for the difference -- $5994.60. I used the "Record Deposit" section to record that this check was deposited back into the bank. Then, a bill appeared in the "Pay Bills" section for this vendor, but there is no credit to apply. There is also an amount owed when I run an "AP Aging Summary", however in the "Vendor" section there is a 0 balance. 

 

How do I wipe the bill, and the amount in the AP Aging report while keeping this vendor's balance at 0? This transaction was originally done back in March and has been reconciled. Thanks in advance for the help!

Solved
Best answer 05-29-2019

Accepted Solutions
QuickBooks Team

Re: Reimbursement for overpayment to vendor

Hi, eas22487.

 

There could be some steps that are missing here. That’s why the bill is still showing in Pay Bills and AP Aging Summary. To fix this, let’s start from the start by deleting the check payment and the bank deposit. Once done, follow the steps below:

 

  1. Open the bill and click Pay Bill at the top. 
  2. Enter the amount under (6240) AMT TO PAY  
  3. Click Pay Selected Bills. 

This should show a negative balance of 5994.60 in the vendor center. 


Record the refund check by creating a bank deposit. Here’s how:

  1. Go to Banking at the top. 
  2. Select Make Deposits
  3. Enter the Vendor’s name under RECEIVE FROM. 
  4. Select Accounts Payable under FROM ACCOUNT. 
  5. Enter necessary information. 
  6. Click Save & Close. 

This should zero out the balance in the vendor side and should wipe out the bill in the Pay Bills window and AP report. 


Please make sure to secure a backup copy of your company file prior from doing these steps. 


Visit us again if you have other questions about QuickBooks. 
 

2 Comments
QuickBooks Team

Re: Reimbursement for overpayment to vendor

Hi, eas22487.

 

There could be some steps that are missing here. That’s why the bill is still showing in Pay Bills and AP Aging Summary. To fix this, let’s start from the start by deleting the check payment and the bank deposit. Once done, follow the steps below:

 

  1. Open the bill and click Pay Bill at the top. 
  2. Enter the amount under (6240) AMT TO PAY  
  3. Click Pay Selected Bills. 

This should show a negative balance of 5994.60 in the vendor center. 


Record the refund check by creating a bank deposit. Here’s how:

  1. Go to Banking at the top. 
  2. Select Make Deposits
  3. Enter the Vendor’s name under RECEIVE FROM. 
  4. Select Accounts Payable under FROM ACCOUNT. 
  5. Enter necessary information. 
  6. Click Save & Close. 

This should zero out the balance in the vendor side and should wipe out the bill in the Pay Bills window and AP report. 


Please make sure to secure a backup copy of your company file prior from doing these steps. 


Visit us again if you have other questions about QuickBooks. 
 

Experienced Member

Re: Reimbursement for overpayment to vendor

Worked like a charm. Thanks again!!