I issued a customer a refund check for an overpayment. In the receive payments screen, I choose the refund the amount to the customer option in the overpayment box. It created a check for me and assigned Account Receivable as the account. It has been over six months and the check has never been cashed. They are no longer a customer and have not been a customer since I issued the check, I have no way to get ahold of them. How do I remove this check from our books without putting a credit on the inactive customer's account? If I reverse it as a deposit or with a JE to the Account Receivable account it leaves a credit on the customer's account. If I void the check it leaves a credit on their account. Thanks.
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