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DE_Prop
Level 1

Requesting Higher Limits for Credit Card Processing

I need to request a higher limit for my credit card processing. I currently am able to process up to $5,000 per month but need to request an increase. When I opened my account it said if I need an increase to go to the online service center. I did that , but I do not see any information on where to access this request.

1 Comment 1
MaryLandT
Moderator

Requesting Higher Limits for Credit Card Processing

Hi there, DE_Prop,

 

Let's get you to the right support team that currently handles the credit card limit processing.

 

You'll want to contact our QuickBooks Merchant Service Team and sent a request to increase the credit limit. This way, you'll be able to process online payments again.

 

To do so, you can refer to this link: Contact Payments Support to get in touch with them. I've added the Support hours and types page so you know when you contact them. Just go to the Merchant Services (Payments) section for the schedule.

 

Should you need anything else, please let me know. I always have your back.

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