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niedermeyer_carpentry
Level 1

Reversing a payment

I mistakenly choose the wrong invoice to "receive payment", and need to reverse this so I can correctly apply the payment I received via paper check to the correct invoice.

1 Comment 1
JamesDuanT
Moderator

Reversing a payment

Let's record the invoice payment correctly, niedermeyer_carpentry.

 

We'll want to delete the payment applied to the wrong invoice. Let me show you how:

  1. Open the invoice that was accidentally paid.
  2. Click the 1 payment made hyperlink below the PAYMENT STATUS PAID.
  3. In the Receive Payment window, click More at the bottom menu.
  4. Choose Delete and select Yes to confirm the action.

The invoice will be opened again after deleting the payment. Now, you can look for the correct one and pay it.

 

I'll be right here if you have other concerns.

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