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Level 1

save or delete the last payment you created

I am getting a recurring message when I go to tax payments. The message says "Save or delete the last tax payment you created. You need to save or delete the last tax payment you created before you can create another one." Ihit cancel and it lets me proceed, but the message keeps coming back
3 Comments
QuickBooks Team

save or delete the last payment you created

Hi there, lawright16.


I’m here to help sort out the tax payment warning message and get rid of it in no time.


Are you referring to your Payroll Tax Payments? QuickBooks aims to make sure you’re able to manage your accounts well. This includes notifications and reminders to make sure you can successfully record your transactions and tax payments on time.


The warning message you’re getting means there are specific taxes which need immediate action, such as deleting, or saving them. Here’s what you can do:

  1. Go back to the Tax Payments page.
  2. Instead of clicking Cancel, go to the Review Payment button.
  3. If this is the payment you’ve previously processed, select the Record Payment.
  4. Click Ok.

If you don’t need to do so, you can delete the payment right-away. Check out these steps:

  1. Go to Taxes in the left panel, then Payroll tax.
  2. Under Taxes, select View tax payments due.
  3. Click the name of the tax payment.
  4. From the drop-down, choose Delete, then Yes to confirm.

In case the program redirects you to the Payroll Tax screen after clicking the Review Payment button, you’ll want to login via a different supported browser to check if the same message will show. If it doesn’t, go back to your regular browser and clear its cache.


For the detailed steps, refer to this article:

 

How do I clear my browser cache and temporary Internet files?


That should do it! These steps can help remove the message and help you process a new payroll tax payment.


Feel free to update me if the Tax Payment page keeps on showing the prompt so I can report this. I'll be here for you anytime.

Level 1

save or delete the last payment you created

I have enhanced payroll and make my own tax payments.  There is no button for either REVIEW PAYMENT or VIEW TAX PAYMENTS DUE.  

 

My options are Cancel or Save.  I have been cancelling, but the message keeps coming back.  I do not know what will happen if I hit SAVE.

QuickBooks Team

save or delete the last payment you created

Hello there, lawright16.


I appreciate you performing those steps to get past the error when making tax payments. I'm here to ensure that your payroll taxes are in order.

 

Since we aren't able to share personal information in the Community to pull up your account, you'll need to contact our Payroll Support Team for help with recording the payments. The most up to date phone number for support can be found here: Online Payroll.

 

Upon giving them a call. I'm confident the error message will no longer show in your aaccount.

 

Thanks for giving me the opportunity to help. If you have additional questions about the Payroll feature, drop me a line. I'll be glad to answer them for you.

 

 

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