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Community Explorer **

SSN of owners

Why does Quickbooks ask a SSN of owners for verifying personality? I can't use an option ACH bank transfers because I'm a foreign citizen and don't have any SSN. I am an owner of a company and I don't live in US and don't work here, but I do business in US and pay taxes. How do I make dozens payments online  in QB and how I can get payments from my customers without ACH? 

11 Comments
QuickBooks Team

Re: SSN of owners

Hi Oxana,


We’re glad to have you here in the Community. I can share some details on how QuickBooks Payments works.


The IRS requires reporting of all payment cards and third-party network transactions. Thus, we need to file annual information return and give you the Form 1099-K for your monthly and annual gross credit card/ACH bank transfer sales.


To comply with this mandate, it’s important that the Tax Filing Name and Taxpayer Identification Number or Social Security Number we have on file is correct. This is the reason why you’re asked to enter your SSN.


For more details about this, please check out this article:


https://merchantcenter.intuit.com/wapweblet/ims-mp-help/en/quark/svc_mp_tax_compliance.html


QuickBooks offers options on how you can pay and get paid internationally. However, this is applicable to those businesses in US with foreign vendors and customers.


I’d recommend contacting our QuickBooks Payments team for more options on how you can process these types of transactions. They can provide better alternatives specific for your situation.


You can see our most-up-to-date contact details here:


Which Payments product do you need help with?


Rest assured we’re here in making sure you get the best possible help for this.


Don’t hesitate to let me know how things go. I’m here to help anytime!

Community Explorer **

Re: SSN of owners

Vivien,

Thank you very much! 

1. If I enter my TIN instead of SSN it will work, right? And I can use ACH payments. 

2. I do need an the information about international payments, because I have foreign vendors. Where I can get this information? 

Moderator

Re: SSN of owners

It's great to hear from you today, @Oxana.

 

Let me take over and get this resolved quickly.

 

Yes, you can use your Taxpayer Identification Number (TIN), just make sure you enter the correct information to match with what the IRS has on file for your business. Once you're done, you'll be able to use our ACH payments feature.

 

To know more about international payments for vendors, you can check out this recommended article: https://quickbooks.intuit.com/community/Apps/Online-Bill-Pay-powered-by-Bill-com/m-p/185916.

 

If you require any further information, feel free to contact me. I'll be around to help you. Don't work too hard, have a good one!

Community Explorer **

Re: SSN of owners

Thank you Rose!

I got it. 

But in those article I couldn't see the information about international vendors and payments. Probably it's the same like domestic payments...Can I use ACH payments in this case to send money for invoice to another country?  

Moderator

Re: SSN of owners

Welcome back to Community, @Oxana.

Thanks for getting back to me. Allow me to provide some information about international payments for vendors.

 

International payments for a vendor isn't available at this time. While this option isn't available, I'd suggest sharing us your insight and opinion by clicking the Gear icon and selecting Feedback. This way, our product team would know what you liked and what we can do to make it better.

 

We share recent happenings and future developments on our blog. Through this, you're able to get the latest news about QBO and what our Product Care Team is working on https://quickbooks.intuit.com/blog/.

 

Don't hesitate to visit us again if you have other questions. I'm always here to help you. Have a wonderful day!

Community Explorer **

Re: SSN of owners

Thanks, Rose.

I got it. 

Moderator

Re: SSN of owners

Hi. @Oxana.

 

You're welcome! I've got your back if there's anything else I can help with. Don't work too hard.

Frequent Explorer *

Re: SSN of owners

@Oxana did you solve your problem with ITIN? Could you answer on my email [email address removed] ?

Moderator

Re: SSN of owners

Hello there, @Precoro Inc.

 

Thanks for joining this thread. Allow me to chime in for a moment and help make sure this is taken care of.

 

In order for me to provide you with the best information, are you trying to enter your TIN instead of your SSN for a bank transfer as well? If so, as what my colleague mentioned, you can use it as long as you enter the correct information to match with what the IRS.

 

Just in case, you can also check out these articles for your reference:

 

 

That's it! Please let me know how it goes or if you're referring to something else in the comment section below. I'm always here should you have ani follow-up questions. Have a good one.

Frequent Explorer *

Re: SSN of owners

I cannot file the form for getting paid with online payments in QB. When I write my ITIN instead of SSN, I see a mistake.

Here is a screenshot in the attachment.

Who can help me with this problem?

QuickBooks Team

Re: SSN of owners

Hi Precoro Inc, 

 

As mentioned by my colleague, the IRS mandates new requirements for merchant processing.

 

I suggest reaching out to our QuickBooks Online Payments team. They'll give you other options in verifying your information. 

 

We are always here to help you if you have other questions. 

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