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Level 1

There is a quick link to "Remove American Express" in Account Profile section of QuickBooks Payments. Why would I want to remove AMEX as an option?

 
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QuickBooks Team

There is a quick link to "Remove American Express" in Account Profile section of QuickBooks Payments. Why would I want to remove AMEX as an option?

Hey there, @accoutning-swmt-.

 

Thanks for reaching out to the Community.

 

This feature is there not to accept American Express payments if you choose not to. If you decide to turn off the feature, you can choose to turn it back on at any time. You can see the details outlined in Add or remove AMEX credit card processing for a QuickBooks Payments account

 

Please let me know if you have further questions or concerns. I'll be here every step of the way. You can reach out to the Community any time. Take care and have a great day!

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Level 1

There is a quick link to "Remove American Express" in Account Profile section of QuickBooks Payments. Why would I want to remove AMEX as an option?

The question had more to do with "why would someone want to remove AMEX?"  What is it about AMEX that justifies a special and prominent link to remove them; are the fees different than the other card options or do they have terms different than the other cards that many users find unacceptable?

Highlighted
QuickBooks Team

There is a quick link to "Remove American Express" in Account Profile section of QuickBooks Payments. Why would I want to remove AMEX as an option?

Hi there, accounting-swmt-!

 

I thought of this, too. For some reason, other users would want to disable this option as a payment method. We respect everyone's preferences, and you can keep it enabled in your account.

 

As Tori said, we're just right here if you have more questions! Take a rest and have a lovely evening, accounting-swmt-!

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