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Oakleaf
Level 1

Transaction shows "Deposited" but the funding is not in my checking account. It has now been 6 days. Where do I go for live help?

 
1 Comment 1
AbegailS_
QuickBooks Team

Transaction shows "Deposited" but the funding is not in my checking account. It has now been 6 days. Where do I go for live help?

Hi there, Oakleaf.

 

Thank you for posting in the Community. I'd be happy to help get this taken care of today.

 

The credit card payments take 1-2 business days to deposit to your bank, while bank transfer payments (ACH) take 2-7 business days. The deposit date would depend on when your bank approves the transactions. Additional details are also added in this article: QuickBooks Payments Deposits FAQ.

 

Meanwhile, you can track your transactions through the Merchant Service Center:

  1. Log in to your Merchant Service account.
  2. Click Activity & Reports and select Deposits.
  3. Use the Date fields to filter the data.

 

You might also want to reach out to our Payments Support Team if you need more assistance with this.

 

That should do it. Feel free to leave a comment below if you have any other questions about QuickBooks Payments. I'd be happy to help you out. Have a great day!

 

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