As always, you can reach out to our QuickBooks Desktop for Mac Support if you'd like someone to be with you as you go through these steps. They can pull up your account in a secure environment and assist you further.
I pay filing services for three states. I turned off one of the states because I no longer have to file reports in Missouri - but I'm still being charged for the state filing. How do I stop being charged 12 extra dollars a month for a state I no longer have to file reports with?
Thanks for alerting us. I want to help, but there’s a right department that can help you further with this matter.
I suggest contacting our Payroll Support team so they can take a look at your account. They can help prevent future charges for state filing. You can check our support hours of operation so you can contact them at the time convenient to you: Support hours and types.
Depend on your QuickBooks version, here's how to reach them: