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Level 1

Two companies, two invoices, one payment.

Company A wanted to pay on behalf of company B, but wanted an invoice issued to them. I did an invoice for them, but now I have two open invoices for different companies and just one payment. Should I cancel the original invoice? But customer history is going to be affected by it. Help!!!

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Moderator

Two companies, two invoices, one payment.

Good morning, @Strathmore,

 

Thanks for the question.  Let's see if we can come up with a solution for you.  There is not a method in Desktop where 1 invoice can be assigned to 2 companies.  What you could do is have company B set up as a Job of company A.  Then, Company A can pay for B's invoices. 

 

From your scenario, it sounds like you already have the payment assigned to company A.  You could make B a Job of A, then decide which invoice you want to delete.  Once you've deleted the extra invoice, you can apply the payment already there to the desired invoice.

 

This article may help with setting up customer jobs in Desktop:

 

Create and manage jobs or customers

 

Let me know if that helps!

 

Lucas

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Level 1

Two companies, two invoices, one payment.

Thank you!

I ended up cancelling one invoice.

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