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lmainiero
Level 1

Unapplied payments how to clear out

I have old payments that are unapplied. Client refuses refund or client is out of business. What account should I apply these unapplied payment to? Should i create an account?

2 Comments 2
Rustler
Level 15

Unapplied payments how to clear out

sell the client a service item for the amount of the customer credit on an invoice, then apply credits and save the zero dollar transaction

lmainiero
Level 1

Unapplied payments how to clear out

what if the client is out of business. Would it make sense to put the unapplied payment to bad debt account to relieve the hit of bad debt. 

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