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MandyJukin
Level 1

Unapplying Payments from an invoice in a locked period

Hello, 

 

We have some payments that need to be unapplied form invoices. However, the invoice is locked from changes in the previous period. We should not have any change to the overall numbers, as we are not deleting the payment, but rather need to correct where it is applied. Currently making any changes to a pervious closed period requires a password. Is there any way to make this change that would allow us to keep the period locked? 

 

Thank you! 

1 Comment 1
Giovann_G
Moderator

Unapplying Payments from an invoice in a locked period

Welcome to the Community space, MandyJukin.

 

I'm here to give details about adjusting entries for the closed-end period.

 

QuickBooks limits the user to make changes to the closed accounting period. You'll need the closing data password to re-open the closed period to correct or unapplied invoice payments. This ensures that only authorized users have permission to modify transactions in a closed period.

 

Here's how to unlock the closed period:

 

  1. Open the QuickBooks company file as an admin.
  2. Go to Edit menu, then Preferences.
  3. Select Accounting on the left.
  4. Click the Company Preferences tab.
  5. Choose Set Date/Password.
  6. Remove or clear the closing date.
  7. Once done, hit OK.

 

You can review this resource to learn more about the closed period in QuickBooks Desktop: Close your books in QuickBooks Desktop.

 

Once the book is already open, you can check out this material for more insight: Resolve common issues when applying a payment towards an invoice.  Here you can find the steps in correcting payments applied to the wrong invoices.

 

I'll be around to help you if you need further assistance with invoice payment or adjusting transactions in a closed period. Have a nice day!

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