Good day, @CCB-Bikes,
I can share some information with you about a disputed charge.
The bank creates a formal dispute when your customer requested their bank to dispute the e-check payment. Then, they immediately reverse the payment.
With this, you receive a chargeback notice. The amount of the original transaction is credited to the customer's account and debited from yours.
You can challenge a dispute by responding with evidence that the payment is valid to win this case. Please read through this article for extra details: Stripe Dispute Process.
That explains your concern for today about the status of your transaction in QuickBooks Online.
Keep me posted if there's anything I can help you with QuickBooks. I'd be happy to help.