Undeposited Funds Not Clearing When Added to a Deposit

Hello there, Scott. You've followed the correct process for recording donations, everything you've done is accurate, and there's nothing more you need to do. Let me explain it to you.

Undeposited Funds appear on the Profit and Loss Detail Report because it is the first account involved in a transaction. Though it is a Balance Sheet account, QuickBooks tracks the flow of funds, showing where revenue originates.

Rest assured, the income is correctly recorded under the appropriate Income account on the Profit and Loss Report, and the deposit is accurately reflected in the Balance Sheet under the bank account.

To review the movement of funds in more detail, you can run the Balance Sheet Detail report and click the amount for Undeposited Funds, and view the transactions tied to it.

See the sample below once you click the amount.

In addition, if you need assistance organizing your transactions or data within your company? Our QuickBooks Live Expert Assisted service provides the tips and guidance to streamline this process.

If you have any additional concerns or further assistance, please feel free to leave your response below.

Hello Scott,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you're still experiencing any problems.

We'll be glad to assist further if needed.