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Best answer November 12, 2025
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Hi there, @scw23.
You’re already on the right track. However, since you mentioned your totals are off during reconciliation, it's due to the credit memo you created. QuickBooks automatically generates a vendor credit when an overpayment is recorded, and adding a credit memo can result in duplicate credits.
To fix this, you'll need to delete the manually created credit memo. QuickBooks automatically tracks overpayments during the bill payment process.
Next, follow these steps to record the payment properly:
- Go to Vendors, click Pay Bills.
- Select the bill.
- Ensure the Payment Method is set to Check or Credit Card.
- Click Pay Selected Bills to save the payment.
Your bank register now shows the withdrawal amount.
QuickBooks will apply the payment to the bill and automatically create a vendor credit for the overpayment amount. This credit will be stored in the vendor's profile for future use. 
When the next bill arrives, you can use Pay Bills, and QuickBooks will prompt you to apply the $37.41 credit automatically.
This process ensures your reconciliation is accurate, and the credit is ready for future use. Let me know if you have any other questions.
Hi there, @scw23.
You’re already on the right track. However, since you mentioned your totals are off during reconciliation, it's due to the credit memo you created. QuickBooks automatically generates a vendor credit when an overpayment is recorded, and adding a credit memo can result in duplicate credits.
To fix this, you'll need to delete the manually created credit memo. QuickBooks automatically tracks overpayments during the bill payment process.
Next, follow these steps to record the payment properly:
- Go to Vendors, click Pay Bills.
- Select the bill.
- Ensure the Payment Method is set to Check or Credit Card.
- Click Pay Selected Bills to save the payment.
Your bank register now shows the withdrawal amount.
QuickBooks will apply the payment to the bill and automatically create a vendor credit for the overpayment amount. This credit will be stored in the vendor's profile for future use.
When the next bill arrives, you can use Pay Bills, and QuickBooks will prompt you to apply the $37.41 credit automatically.
This process ensures your reconciliation is accurate, and the credit is ready for future use. Let me know if you have any other questions.
