Venting: worst online payment system ever - and pricey!
I just found out quickbooks has one way and only one way for customers to pay and 'manage' their account - through a pay now link on invoices only. Ridiculous that a statement doesn't have a pay now link.
Prices for the service are far above industry standard with a $.25 fee added to each transaction.
QB is operating 20 years behind the rest of the world! CANCEL!
However, I recommend contacting our Support Team if you've already connected your account with QBO. They have more tools to look for additional resolution specifically to your company file.
Here's how to get in contact with them:
In your QBO account, go to Help and click on Contact us.
Enter your concern and click on Let's talk.
Choose either Start a chat or Get a callback.
On the other hand, processing online payments charge a variety of fees. These include providing you with a credit card processing service, set up and monthly service fees, discount rates, per authorizations fees, and others. These are drafted when you sign up.
Thank you so much for your valuable feedback. This is actually a common request that we have received before and, as a result, this feature is being worked on as we speak. While I can't provide specific dates, I can promise to update this thread once we have launched.
Again, thank you for taking the time to provide feedback. We know you have many choices and this has not been the best experience for you. I just wanted to make sure you knew we heard you and we're acting on it.