I received an e-check. Two days later, I received a notice that the e-check had bounced from Quickbooks - not from my bank. The bank shows the amount has landed in my bank account. Today, I went to the online merchant portal and it said "disposed" and now it says "disputed". This word "disposed" is a word I am not familiar with. I am familiar with the banks saying "pending" on a charge, and usually they will send it back another time for funding - unclear if Quickbooks does this? I went to the online support forum and typed in "disposed" and nothing showed up? Then Why has my payment been disposed showed a few reasons, but mostly instructing people to call the help desk. Here is a timeline of my experience. Note from QB saying that payment was declined for insufficient funds. I forwarded that note to my client alerting her to the fact that QB has said that her payment was declined. Here is the activity from the transaction report : 1. Batched 2. Authorized 3. Funded 4. Disposed now 5. Disputed But the response is "approved" and there is no "next step"; also there are no REASON codes. Meanwhile the amount in total is sitting in my bank account and I am afraid it will be taken out. So, question WHO IS DISPUTING THIS and why don't I know about it? My client because she probably had to call Quickbooks and have a conversation? Or Quickbooks? and WHY is there no REASON CODE? Because it is APPROVED? Also, for the amount of money I pay QB, why isn't there customer service phone line on the weekends? Please respond, thank you