When a payment is under review, it means Intuit is conducting a standard security check to protect the interests of everyone involved in the transaction. Intuit reviews transactions to ensure the payment is legitimate and safe for both you and your customer. If you are new to QuickBooks Payments, these reviews are more common while they set everything up.
During the review, Intuit will contact you via the email address you used to sign up for QuickBooks Payments. You may be asked to provide proof of the transaction, such as a copy of the original invoice and up to six months of bank statements. Once you provide the requested information, Intuit typically completes the review within two business days.
For more information on why your funds are on hold, check out this article: Learn about funds on hold.
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