I want to ensure you're routed to the right support to verify the charges you've received.
Since the Community page is public forum, I'd suggest contacting our Payroll Service Team. An agent will be able to look up your account's billing history and further assist you on secured environment.
Here's how to contact us:
Go to the Help icon.
Scroll down to the bottom of the page.
Click Contact US.
Enter your question in the What can we help you with? field.
Click Let's talk.
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Fill me in if you have other questions. I'm always here to help.