You can log in to your merchant account within QuickBooks to check if your credit card is still active. Let me show you how to do it.
To achieve this, you can follow the steps below:
Log in to QuickBooks Online.
Go to the Gear icon.
Under Your Company, click Account and Settings.
From the left menu, select Payments.
If the same thing happens, I recommend contacting our QuickBooks payments Team. They have the tools to pull up your account in a secure environment and can further assist you in reprocessing the payment.