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Level 1

Why did my fee go up from when I started

Went from 12.50 to 25/month
2 Comments 2
Fiat Lux - ASIA
Level 15

Why did my fee go up from when I started

Your discounted period may be over and now you have to pay the regular rate. You may open a new QBO account with the same email address and migrate data from current account.





Why did my fee go up from when I started

I can provide information about the sudden increase in your monthly subscription fee, @usermichelleb33.


Are you subscribed to QuickBooks Online Simple Start? If yes, it's possible that you've initially taken advantage of our promotional price which is $12.50 for the first 3 months of your subscription. On the 4th month and moving forward, you'll now be billed for the regular subscription which is $25 per month. 


You can check this link for more information:


For your future reference, here are some video tutorials that can help you achieve most tasks in QuickBooks Online: Video tutorials for QuickBooks Online.


Let me know if there's anything that you need to know about your subscription fee and or anything else. I'm always glad to help in any way I can. Have a great day ahead!


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