I appreciate you for reaching out about the pending payment status, Saltwater.
Occasionally, bank processing times and QuickBooks’ batch deposit scheduling can introduce brief delays, but they’re typically resolved quickly. Rest assured, if there are any issues with your payment, you'll receive an email notification with clear instructions on how to resolve it. Let me elaborate more below.
Banks may take a little longer to process transactions over weekends and holidays, which might cause slight delays. Also, bank processing times can vary from one to three business days, but sometimes external factors can extend this window slightly. I recommend calling your financial institution to verify this.
On the other hand, QuickBooks processes payments in batches at specific times during the day. Depending on when your payment was submitted, it might take a bit more time to clear if it just missed a batch cut-off time. If you process payments in QuickBooks Online, you can check the status of processed payments by following these steps:
- Sign in to QuickBooks Online.
- Go to Sales, then Deposits.
- Select the bank deposit you want to review.
Also, in the unlikely event of a problem with your payment, you will receive an email notification with instructions on how to resolve the issue.
When the transactions are cleared from your bank account, you can match and categorize them in your QBO account. Feel free to refer to this article for future reference: Categorize online bank transactions in QuickBooks Online.
Please don't hesitate to reach out through the thread if you have further queries. The Community team will continue to actively provide you with the help that you need.
