It's good to see you here in the Community, @elizabeth-silver.
I'm here to help verify those ACH charges showing in your bank account.
Just to clarify, did you use QuickBooks Payments to take online payments from your customers? If yes, it's the reason why your bank statement shows ACH transfer fees. Please know that QuickBooks Payments charges a fee each time you process a transaction. For more information, feel free to check out this article: What are the fees for QuickBooks Payments?
However, if you're not using QuickBooks Payments, I recommend reaching out to our QuickBooks Support Team. This way, they can check on your account in a secure environment and verify what the charges are.
As always, you can visit our QuickBooks Community help website if you need tips and related articles in the future.
Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Wishing you all the best, @elizabeth-silver.
