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Authorize QuickBooks as your Massachusetts unemployment Third Party Agent

SOLVED•by QuickBooks•192•Updated December 15, 2023

Learn how to authorize QuickBooks to act as your payroll agent in Massachusetts (MA).

When you set up your new payroll service, or when you add a new employee in MA, you need to authorize us as your payroll agent with the state.

The Massachusetts Department of Unemployment Assistance (DUA) requires you to do this through their website. Once you do, we'll be able to send electronic payroll tax payments and forms on your behalf through any of our payroll products. This takes just a few minutes to complete. Choose your payroll product below for instructions.

Note: Not sure which payroll service you have? Here's how to find your payroll service.

You may have already added QuickBooks as an authorized TPA (with a different TPA ID) on the Massachusetts website. If so, you need to remove your current TPA profile before you can add a new one.

Step 1: Remove access for your existing TPA

  1. Sign into the Massachusetts Unemployment Insurance site and select Additional Services.
  2. Select Manage third party administrator access.
  3. Select your current TPA, then select Remove.
  4. Select Next.
  5. Select Submit.

Step 2: Authorize QuickBooks as your payroll agent for your new payroll service

Follow the steps under Authorize QuickBooks as your payroll agent to complete your enrollment.

Authorize QuickBooks as your payroll agent

  1. Sign into the Massachusetts Unemployment Insurance site.
  2. Select Additional Services.
  3. From Access management, select Manage third party administrator access.
  4. Select Add third party administrator.
  5. Select Next.

  1. Enter our agent ID
    • QuickBooks Online Payroll: 100182 (this may show as Paycycle)
    • QuickBooks Desktop Payroll: 100035 (this may show as Computing Resources Inc.)

  1. Select Next.
  2. From Select the account(s) you'd like to grant access, select the Employer box.
  3. From Do you want to grant this third party administrator access to perform benefit charges protest or wage and separation mailing? Select No.
  4. Select Next.
  5. Review the info, then select Submit.

When you’ve finished, we'll complete your enrollment.

  • If you have QuickBooks Online Payroll: It'll take 5 days to complete your enrollment.
  • If you have QuickBooks Desktop Payroll Enhanced or Assisted: It'll take two weeks to complete your enrollment.

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