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Intuit

Set up a Star TSP100 receipt printer for QuickBooks Desktop Point of Sale 19.0

Learn how to set up a Star TSP100 receipt printer for QuickBooks Desktop Point of Sale 19.0.

Before you install the Star TSP100 printer, make sure you’ve installed the Star TSP100 printer driver.

Note: If you’ve installed a Star TSP600-Series Parallel version of this printer on the workstation and no longer plan to use it, it’s best to delete it from your Windows printer list before continuing. This will help avoid printer driver conflicts.

How to set up a Star TSP100 receipt printer

  1. Go to the File menu, then select Hardware Setup Wizard.
  2. Select Receipt Printer, then select A new 40-column receipt printer and Next.
  3. From the Select the model dropdown, select Star TSP100 Cutter Receipt Printer then Next.
  4. Select Test Print Receipt, then select Print Test Page.
  5. If the test print looks good, select Test Successful.

  1. Select Test Failed.
  2. Select The printer won’t print, then select Next.
  3. Select Print Test Page, then select Next.
  4. Select Print Test Page.
  5. If the test fails, select Test Failed.
  6. Select Keep duplicate printers and reinstall, then select Next.
  7. Make sure A new 40-column receipt printer is selected, then select Next.
  8. From the Select a model dropdown, choose Star TSP100 Receipt Printer (USB).
  9. Select Test Print Receipt, then select Print Test Page.
  10. If the test print looks good, select Test Successful.

If you continue to have problems:

  1. Go to the Help menu, then select Hardware Troubleshooter.
  2. Select Receipt Printer, then select Next and follow the on-screen prompts.

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