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cs88
Level 1

adding t sheets to new computer

I switched my QuickBook desk top to a new computer now ic ant get my t sheets account to work on new computer when I sign in it states incompatible company or product??

1 Comment 1
FritzF
Moderator

adding t sheets to new computer

Welcome to the Community, @cs88.

 

There are two ways on how to add your TSheets to QuickBooks Desktop (QBDT). The first integration method is only available for QBDT 2018 and newer. While the second one is only available for 2018 or later.

 

If you're using the first method, please take note of the following:

 

  • Turn on the “Full payroll” preferences
  • Ensure your week start date matches in both QuickBooks and TSheets
  • Ensure “Use time data to create paychecks” is checked in both the Company-wide preferences and for each active employee
  • Ensure all employees are set up with at least one payroll item (time is unable to transfer without at least one payroll item mapped)
  • Be able to sign in as the main admin (username is generally “admin”)
  • Be able to switch to single-user mode
  • Be on the computer you will be using to sync TSheets and QuickBooks Desktop because the sync can only be performed in one location.
  • Ensure all users that need to have time exported to QuickBooks are added in QuickBooks as either an Employee or Vendor (including admins, if necessary).

 

For the detailed steps on how to get started, consider checking out this article: Integrate TSheets and QuickBooks Desktop using Web Connector.

 

For the second method, on the other hand, this is only available in the US. QBDT for Mac is not compatible with any integration.

 

Also, make sure that the following are already set up in QBDT:

 

  • “Use time data to create paychecks” is checked in both the Company-wide preferences and for each active employee.
  • Ensure "Do you track time?" is marked as "Yes" in Company-wide preferences.
  • All employees are set up with at least one payroll item (time is unable to transfer without at least one payroll item mapped).
  • You are on the computer you will be using to sync TSheets and QuickBooks Desktop because the sync can only be performed in one location.
  • All users who need to have time exported to QuickBooks are added in QuickBooks as either an Employee or Vendor (including admins, if necessary).

 

Please refer to this article for further guidance on how to complete the process: Setup and use QuickBooks Desktop for Windows and TSheets integration.

 

Reach out to me in the comment section below if you have any other questions or concerns. I'm more than willing to help. Have a good one!

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