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Jjava2020
Level 1

Employees timesheets are not showing up for approval.

We have lost live tracking of employees and no employees are showing up as clocked in currently.  We are also missing hours employees clocked in and worked last week.

1 Comment 1
MonicaM3
Moderator

Employees timesheets are not showing up for approval.

Hey there @Jjava2020.

 

Thanks for checking in with the Community for help with tracking your employees and their hours.

 

It looks like there are several things going on here. I’d recommend reaching out to our QuickBooks Time support team so they can do a deep dive into your account and determine what the best course of action is.

 

I’d love to know how it goes.  Feel free to reach out anytime

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