Since those dates have passed, your pay period is already closed and not open for TSheets to export time into. Gusto requires that you submit the approved time before the pay period is complete. This can be adjusted in Gusto:
In the Pay Schedule options in Gusto, change the Pay Date to “X” days after Work Done Period.
Three to four days is recommended, to account for weekends/holidays.
This sets up a “buffer time” between the pay period end date and when time needs to be submitted for payroll.
For that pay period to open up, you'll have to reach out to Gusto support. Gusto can reverse the payroll to open the pay period back up. After they do this, run an import within your TSheets account and that should update TSheets with the correct open pay period and allow you to export time.
Thank you for your time and I hope you have an excellent day.
At this point, your best bet will be connecting with TSheets support directly, and then having them call Gusto with you on the line. Removing the integration may work, but if the pay period is showing as closed on the TSheets side, there isn't much they can do without Gusto.
This article will help you get in touch with our TSheets team, so we can get this straightened out for you: Contact TSheets Support.
If you have additional questions within TSheets, please let me know, I'm here to help.