Let's make sure you'll be able to successfully integrate QuickBooks Desktop to QuickBooks Time, dre1213.
It looks like the web connector add-on is still installed within QuickBooks Time, that's why you're getting the error. Let's uninstall the add-on first. To do this, you can follow the steps below:
- Log in to QuickBooks Time.
- Go to Feature Add-Ons on the left menu.
- Choose to Manage Add-Ons.
- Uninstall the QuickBooks Desktop Integration.
Once done, you can run the sync and reactivate QuickBooks Time. Here's how:
- In QuickBooks Desktop, go to the Employees menu up top.
- Click on Enter Time.
- Select the Activate QB Time option.
For more information, I've added this article for you to be guided: QuickBooks Time And QuickBooks Desktop Integration FAQs.
Please get back to us if you have any concerns about the integration process. We're always right here to help you.