My Staff and I cannot log in to the mobile app for Quickbooks Time anymore. This started about 2 days ago.
This problem is happening on IOS and Android mobiles.
Please see images below.
When we try to log in the app tries to sync everything then crashes at the calendar sync then changes to the next screen. We have tried multiple times and it keeps happening.
I look forward to a fix soon,
Thank you for reaching the Community, MnK Niseko.
I'd like to help and make sure you'll be able to access QuickBooks Time today.
There are different ways to . We can either use another way to sign in, or recover your account.
On your computer, you can follow these steps below to request one-time code to your phone number or email on file and sign in from there.
If you're not sure what information is associated with your QuickBooks Time account, we can proceed and retrieve your account. Here's an article for more information: Recover your account when you can't sign in.
I've also added this link so you'll be aware about the security upgrades from Intuit: Updating your QuickBooks Time account during the Intuit Security Update.
Feel free to post your other concerns or leave a comment below for follow-up questions about QuickBooks Time. I'll be happy to help. Have a good day!
Thanks for pointing this out, my-answer-is-nonsense.
Issues with logging into your QuickBooks Time mobile app can be fixed by making sure you have the latest version on QuickBooks Time.
Here's how to do it if you're using an Android device:
Here's how to do it if you're using iPhone or iOS device:
Find out more about some tips on how to resolve issues with QuickBooks Time mobile apps: Best practices for using the QuickBooks Time mobile apps.
I've got some articles for you to read through to learn more about QuickBooks Time:
Anything else you need help with can be answered in the Community. Feel free to visit us again for more questions. Stay safe and have a good one.
Good afternoon, @my-answer-is-nonsense.
Thanks for reaching back out to us.
There are a few troubleshooting steps that could help resolve this issue you're having with your QuickBooks Time mobile app. These are the actions:
These actions should do the trick. Review this guide for more details on the best practices for using the QuickBooks Time mobile app.
If you run into any trouble along the way, just let us know. We're always here to have your back. Take care!